Autoscribe Informatics has announced that it has strengthened its technical marketing and support team on both sides of the Atlantic. Simon Wood has been appointed as product manager for the Matrix Gemini Laboratory Information Management System (LIMS), while Maria Cortez has joined the company as technical services manager, North America.
John Boother, president of Autoscribe said: ‘Autoscribe continues to be committed to ensuring that our existing customers get the best possible technical support and to creating an environment for continued business growth. We are pleased to welcome two such talented individuals, which continues our policy of sustained investment into Autoscribe’s worldwide business and further strengthens our teams in the UK and North America.’
Operating from the UK, Simon will utilise his experience of international markets acting as the focal point for the development of the Matrix Gemini product line, including the identification of market requirements and market strategies.
Maria Cortez will be based with Autoscribe Informatics in the US. Maria is a bilingual Spanish-speaking business professional with a scientific and technological background. She has over 5 years’ experience of business process analysis and delivering informatics solutions along with seven years of research in academia and the oil and gas industry.
Maria’s prime role is to manage the team of technical specialists involved in the implementation of Autoscribe systems, including allocating individuals to projects, setting general and project specific goals and monitoring progress on a regular basis. She will also manage the support desk function and check that customers are receiving prompt and good quality responses.