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Ipsen selects Veeva Vault Content Management

In a move to support its rapid growth, Ipsen has chosen to standardise all of its content management on a single cloud-based platform, Veeva Vault.

The company is replacing a mix of highly customised solutions built on an outdated legacy platform with Veeva Systems’ suite of applications. The first application deployed was Vault Submissions, which will manage regulatory submissions content across 20 countries. Ipsen will phase in Vault PromoMats, Vault eTMF, and Vault QualityDocs – business applications for promotional materials, clinical trial documents, and documentation management respectively – to more than 3,000 internal users initially, and to hundreds of external partners.

Ipsen had been using complex systems that required customisation to accommodate each group’s unique demands and workflows. ‘Veeva Vault provides the flexibility we need to be agile and move quickly as our organisation and our markets change,’ said Malika Mir, Ipsen’s chief information officer. ‘Multi-tenant cloud was a prerequisite. We wanted a platform that delivers rapid innovation and would grow with us.’

A complete solution that would be easily yet securely accessible by internal and external stakeholders was needed. Mir emphasised, ‘For global corporations, cloud accessibility is one of Veeva Vault’s greatest advantages because it inherently fosters collaboration.’

‘There was no consistency in how groups managed or organised content, creating a lot of confusion,’ noted Mir. Vault applications codify best practices in each area, while cross-Vault functionality allows users to access documents from other departments as needed. The Vault suite will connect workstreams between clinical, quality, regulatory, and marketing teams. Mir added, ‘With Vault in place to standardise document processes, we will have greater visibility and efficiency globally.’

Ipsen evaluated four leading content management vendors over six months before selecting Veeva Vault. In addition to reducing the number of support cases, Ipsen anticipates considerable IT time savings with a validation-ready platform.


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