Thanks for visiting Scientific Computing World.

You're trying to access an editorial feature that is only available to logged in, registered users of Scientific Computing World. Registering is completely free, so why not sign up with us?

By registering, as well as being able to browse all content on the site without further interruption, you'll also have the option to receive our magazine (multiple times a year) and our email newsletters.

Open-E support products

Share this on social media:

From 1 October 2013, Open-E, a leading developer of data storage software, will add new support products to its portfolio, including Support Upgrades, Renewals and Reinstatements. Open-E provides support for its storage software Open-E DSS V7 on different levels. For the Basic, Standard, Premium and 24/7 support licenses the company now introduces different possibilities of maintaining support for storage systems running on Open-E software.

Support upgrades escalate the level of active support at a 50 per cent discount compared to the new reinstatements, and are recommended to be purchased with a new product license. Support renewals extend the duration of support at a 50 per cent discount compared to reinstatements, and are also available for active support licenses only. Support reinstatements start a new support after existing support for a product expired. All support products are available for terms of one or three years.

Company: